Buyer FAQ’s2017-04-19T19:11:45+00:00

Buyer FAQ’s

Is there a buyers fee or premium?

There is no buyers fee or premium added to the final auction price

Do I pay shipping and handling?

Yes. Each vendor will feature the shipping costs on each lot page.

Is there mobile capability?

Yes, you can bid and watch auctions on any mobile device.

In what currency will I be bidding?

All bidding will be conducted in Canadian funds.

Do you offer 24/7 support?

Yes, you will have access to either telephone or email support 24/7.

Does your software allow for extended bidding?

Yes, you can extend bidding by lot or by auction. You are able to customize the extension time to your specifications.

Will I be charged taxes?

Yes, if you are a Canadian resident you will be charged the appropriate HST or GST depending on which province you reside.

I live in the United States, will I be charged taxes or duties?

Duties and taxes may be applied to merchandise shipped to the United States.

Do I need a credit card to register to bid ?

Yes, a credit card is required to register.

Need more answers? Contact us